Privacy Policy – Sreezzy Home Services

Effective Date: 29/10/2025

Sreezzy Home Services (“we,” “our,” “us”) operates the Sreezzy Home Services mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, address, and email ID (used for booking and communication).
  • Device Information: Device type, operating system, and version (for app performance improvement).
  • Location Information (if enabled): Used only to show nearby service providers or reach your service address.
  • Usage Data: How you use the app (for analytics and service improvements).

We do not collect sensitive information like passwords, bank details, or personal documents.

2. How We Use Your Information

  • Booking and completing your requested services
  • Communicating order updates or support information
  • Improving app features, performance, and user experience
  • Sending notifications about offers or service updates (optional)

3. Data Sharing

We do not sell or rent your information to anyone. We may share limited data only with:

  • Verified service partners (to complete your booking)
  • Legal authorities, if required by law

All partners are bound by confidentiality and data-protection rules.

4. Data Security

We use secure servers, encrypted connections, and internal safety checks to protect your data from unauthorized access or misuse.

5. User Choices

  • You can request to update or delete your data by contacting us.
  • You can disable location access anytime from your phone settings.
  • You can unsubscribe from promotional messages anytime.

6. Third-Party Services

Our app may contain links to payment gateways or third-party tools (like Google Maps or Razorpay). These services have their own privacy policies — please read them before use. We are not responsible for their content or data handling.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be available inside the app and on our website. Changes take effect immediately upon update.

9. Contact Us

If you have any questions or data-related requests, please contact us: